Welcome To Qwest! Please Bend Over!
Short version: karjack and myself are without internet until this evening. (I'm at a school computer.)
Long version: We switched to Qwest as our ISP, effective today. We'd rather have kept EFN, but Qwest is cheaper... and right now, cheaper is better.
A Qwest representative told me that they would activate the service at 5 pm. All well and good. What they didn't tell me was that they would make the switch at 6 am, giving us a full business day without internet.
@%##@@*!*!!
OK, fine; I'm sure there are plenty of technical reasons why they need 11 hours to get us hooked up. Paperwork, bureaucracy, not enough staff, etc. But tell us that we'll be without internet for the entire day!
If all goes well, we'll have internet later today. If it doesn't, then I get to play with Qwest tech support. I'm not holding my breath. For our first day of "service", I'm not terribly impressed.
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pjack) wrote,
annoyed
